CIBM provides concierge level service. We treat our employees like family who in-turn treat our customers like they are part of the CIBM family.
We take the time to listen to our customers and know that everyone has unique needs and a unique story.
We take time with our customers, no matter how big or small their business is, or big or small their need is.
We strive to find ways to say yes, vs looking for ways to say no.
We provide timely feedback and loan proposals, given our flat organizational structure, where employees are empowered and connected to key decision makers in the bank.
Our lenders, including our senior management team, is involved with our customers. They take the time to meet our customer and get to know their business.
By knowing your business, our lenders can better advocate for your business needs.
CIBM has one of the most experienced and tenured lending staffs in the region. This level of experience provides an in-depth commercial lending skillset to work on a variety of loan types and businesses, including very large, complex relationships
Our staff is actively involved in the local communities that we serve.